Search found 23 matches

by Edwin
Sat Oct 28, 2017 9:12 pm
Forum: Feedback Board
Topic: Choosing date in app for survey?
Replies: 3
Views: 74

Re: Choosing date in app for survey?

Hi Ed, Thank you so much for your reply and I do understand that the thunderstorm asthma certainly had priority above all. Hopefully that you will be able to incorporate the date selection option for the next season so that I can submit my data more effectively, until then I will try my best to ent...
by Edwin
Sat Oct 28, 2017 9:12 pm
Forum: Feedback Board
Topic: App notifications
Replies: 3
Views: 45

Re: App notifications

Thanks for your reply Ed. I am using a Samsung S6 and the notification number appears on the app icon only. There is no actual message anywhere that I can find - not in the phone notifications nor in the app. I am happy to send you a screen shot but I cant see anywhere to put an attachment in this ...
by Edwin
Mon Oct 23, 2017 2:08 pm
Forum: Feedback Board
Topic: Choosing date in app for survey?
Replies: 3
Views: 74

Re: Choosing date in app for survey?

Hi, Thanks for the feedback.We are aware that some users are experiencing this issue and would dearly like to fix the issue. Unfortunately, we have been unable to raise sufficient funds to make too many changes to the App this year and we had to prioritise what changes we would make and felt that no...
by Edwin
Mon Oct 23, 2017 2:02 pm
Forum: Feedback Board
Topic: App notifications
Replies: 3
Views: 45

Re: App notifications

Hi Lesley, It is a bit hard to provide advice without knowing exactly which device you are using. However, in general, the notifications are stored in your phones "notification section" which can be accessed by swiping down on most devices. Here you will be able to see the previous message...
by Edwin
Mon Oct 23, 2017 1:55 pm
Forum: Melbourne
Topic: Pollen counting locations
Replies: 4
Views: 1170

Re: Pollen counting locations

Bookishfred wrote:Congratulations on getting the extra pollen count sites all over Victoria. The map showing the pollen count Victoria wide is very helpful if you are planning a trip too.


Thanks Bookishfred! We're doing our best to improve our service as much as we can.

Ed.
by Edwin
Mon Oct 23, 2017 1:48 pm
Forum: Feedback Board
Topic: New version
Replies: 1
Views: 40

Re: New version

Hi Bookishfred, As usual, funding is an ongoing issue for us and we are only able to make incremental improvements to the App. But, yes that certainly is an issue and we hop;e to fix it as soon as we can. We always do our best to improve the app as soon as funding and time permits. As always, you ca...
by Edwin
Mon Jan 30, 2017 9:59 am
Forum: Sydney
Topic: Current pollen in Sydney?
Replies: 8
Views: 1756

Re: Current pollen in Sydney?

Hi EcoP,

I've sent your request to the team in Sydney. Hopefully they will reply shortly.

Best,
Ed.
by Edwin
Wed Jan 18, 2017 3:58 pm
Forum: Sydney
Topic: Where to get mould spore warnings for sydney?
Replies: 3
Views: 737

Re: Where to get mould spore warnings for sydney?

Thanks Ed, I do understand and please forgive my rudeness. Oh not at all Matrika! Happy to answers any questions you (or anyone else has). I think what you are saying is there is nowhere currently to get mould spore info? Correct, as far as I am aware there is no source of mould counts for Australi...
by Edwin
Tue Jan 17, 2017 3:00 pm
Forum: Feedback Board
Topic: Use of the App on Multiple Devices
Replies: 4
Views: 1143

Re: Use of the App on Multiple Devices

Hi Ed, I am in Melbourne and I use the Melbourne Pollen IOS app on an iPad and iPhone. The Apple approach and iCloud make much of my work device independent. No matter which device I am using, any incoming message appears on all of my iPad. iPhone and iMac. I can respond from any device at any time...
by Edwin
Tue Jan 17, 2017 2:59 pm
Forum: Sydney
Topic: Where to get mould spore warnings for sydney?
Replies: 3
Views: 737

Re: Where to get mould spore warnings for sydney?

Hi Matrika, At the moment we have very minimal funding for a limited pollen count in only 5 capital cities in Australia. We would dearly love to count mould on our slides and indeed report the other things we see on our slides, but we simply do not have the funding to do so at the moment. We are act...

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